4 days without power is not okay

we live in lookout mountain, lost power early wednesday, got it back for a few hours late thursday, lost it again friday, got it back saturday afternoon. Without backups we would have lost all of our food, and we still ended up throwing away most of the vegetables. While I was lucky to have a little bit of backup pwoer, most of my neighbors had nothing and they lost significant amounts of food. Had the weather been colder this would have been catastrophic as my hot water boiler pipes would have frozen and I would have had no heat and would have spent tens of thousands to replace pipes in my foundation. I have older neighbors with medical devices who had to leave their homes. I am not aware of a single downed power line up here, and we've had more significant wind in the past. Xcel needs to be honest about why they did this to all of us and DORA needs to hold them to account for it.