HOA Mgmt. Co. Inept, but Witholding Control; Vulture Investors Hollowing Out Community

My older HOA community employs one of the 'more affordable' HOA management companies. I don't think there's many options out there for switching, but even then, our current company seems to intentionally be raising 'switching costs' by eliminating any transparency/redundancy with the HOA Board. Key institutional knowledge and access around the property have been totally owned by our Management company with deliberate efforts to withold that power by hiding behind CCIOA and fostering dysfunction within our board. There is almost no way that my board could appropriately 'shop' for new management, and we almost certainly would have an extremely difficult time transitioning/onboarding a new agent/management company.


Compounding the problem are two major issues:


Firstly, the HOA management company isn't well-versed in property management. They emphasize that they're 'community management' experts, but honestly even the admin of our property has been disappointing. Poor communication has been the norm, but the inexperience and lack of knowledge how to protect and maintain capital infrastructure is slowly bankrupting and our community and causing the crumbling of the physical infrastructure.


Secondly, some owners seem to simply accept this 'status quo' and just carry-on in the most self-serving of ways. These owners are not residents of the community, but investors that care little for their tenant's quality of life, but simply rely on the strong demand in the area to enrich themselves. This CCIOA status quo is not benefitting those communities, but seems to simply be enriching HOA management companies and by default encouraging investors to act in a predatory manner- leaving tenants and owner occupants bearing the costs.

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