Flooding for the past several years
My husband and I moved into an hoa community in October 2022. We were completely unaware that there has been ongoing flooding concerns happening since at least as far back as 2016. This past year, we have had a couple instances of water filling our window well and spilling out into our finished carpeted basement. The second time this happened was June 2023. It hailed and rained very hard, and within 15 minutes our entire window well was filled, and water was very liberally waterfalling into our basement. It filled up a corner section so much that water was standing and pooling up out of our carpet. Our HOA had a vendor come that evening to set up a large dehumidifier. The dehumidifier ran for around 8 days non-stop. A good portion of carpet had been rolled back. Even when the vendor came and took the dehumidifier out, there were still moisture readings and part of the carpet and carpet pad was still damp. We have not been able to use our basement going on 3 months, as of this story. The HOA told us they would have 2 different vendors come and submit bids to fix our compleyely demold my basement.
I also was not aware that the current management company manager my HOA has had for the last few years at least has either been incompetent or negligent or both in carrying out their duties. They have left minimal to no notes for a very long. A few months ago, the hoa fired them. And now we have a new manager with the same management company. Though she seems to be trying hard, the previous manager's years of negligence have created a monstrous web of loose ends and broken connections. Every month I go to my HOA meeting and Im basically told by the manager that every week she contacts the vendors to remind them to go and make a bid for my basement work. I have seen no one in months and there has been no 1 to come out and run another demold spray to keep the mold down in my basement. I have been informed by a neighbor that has lived here since 2016 that her unit has flooded a few times and that she knew the previous owners of my unit, and that it has flooded more than her unit. This is our first time to live in an Hoa community, and our experience so far has been incompetence and negligence on both the management company and the HOA; he management company that they were allowed for so long to not take proper notes and to drag their heels and ignore previous submitted notices and warnings from at least a couple homeowners about the need to fix the flooding issues; and negligence on the part of the hoa is that they were unaware or didn't look into the incompetence of the previous manager fast enough and deep enough. That quite a few of these issues happening for the last several years is because of them.
Routinely, I have also learned that regular contracted vendors to do pandscaping and gutter cleaning have not come faithfully. The gutter cleaning has especially thrown fire onto this issue of flooding. The gutters have not been cleaned properly. This past scheduled time, they were not cleaned at all. We are very frustrated with the situation we are in so much so that the next time we purchase a house, we will try to find one that is not in an HOA neighborhood.
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